Consumer Affairs Victoria - Head Office
Local Government in Melbourne

Building and renovating Plan and manage your building project. Find information for your building project. Residential parks Information to aid you if you live in, or are considering moving to, a residential park (owning a portable dwelling, renting the land). Warranties Information for consumers on types of warranties, expired warranties, and repair or replacement for products under warranty. Energy products and services Information for consumers about energy products and services including solar energy, scholarly meters and energy and water efficiency. Product safety for consumers Information for consumers about product safety including curtain and blind cord safety, toy and nursery safety, bans and recalls. Find out more in our impartial trading section. Motor cars Buying a fresh car Prior you buy a new car. Buying a old vehicle Earlier you purchase a impaired car. Maintenance and repairs Services and repairs. Selling a vehicle Get information on selling your vehicle privately, with a trade in, or at auction. We also yield details on transfer of registration and roadworthy certificates. Car hire When you hire a car, you are entitled to a number of consumer guarantees’. Parking payment notices in private vehicle parks The Victorian Supreme Court recently found that private car park operators cannot levy 'parking fines' or prosecute motorists who stay overtime or do not display a ticket. Find out what the decision means for consumers. Patriotic funds What are patriotic funds? Legislation Public consultations and reviews. Resources for young consumers' Information, advice and links for young people, about their shopping and renting rights, buying a car, avoiding scams, resolving problems and starting a business. Data sets Re portable data sets we have made available for reuse by the community. Teacher resources Check out our laughter and interesting resources that help teachers to educate students on consumer issues. Businesses Fair trading Guarantees, warranties and refunds. Search public registers Links to help you find the public registers we administer. Better business toolkit Resources and tips to help your business run smoothly. We are Victoria’s consumer affairs regulator, helping create a competitive and fair marketplace for businesses and consumers.