National Credit Management Ltd
Credit Unions in Melbourne

National Credit Management Limited, or NCML, has a long and prosperous history in debt collection and legal recovery services. In 2007 the company expanded its range of services with the development of an hasty stage collections outsource business and debt purchasing division. As piece of the Credit Corp group of companies, a listed company on the ASX200 with a combined workforce of 1400 employees, and a market capitalization of approximately 800 million, we have the security measures, compliance processes, corporate support services and financial strength to produce exceptional levels of service, innovation and encourage to our clients. We have an accomplished management team made up of experts in debt management, and an operations team that is highly competent in negotiation and compliance, which enables them to aid individuals bring their credit issues to an achievable conclusion. These characteristics of our business are the benchmark against which every employee, all service standards, procedures and practices at NCML are measured. We are committed to achieving these values by: Leadership. Creating a compelling vision of the tomorrow Coaching and empowering others to flourish their potential Anticipating and positively managing change recognizing and Role modeling behaviors which contribute to a sure and inclusive culture Innovation. Taking packed responsibility for our own actions Holding ourselves and others accountable for meeting commitments Seeking and being receptive to feedback and learning from my mistakes Making decisions based on what's best for the company Nurturing. We strive to fill every layer of the company with empowered individuals who disclose ownership and initiative in embracing the challenges presented by their day today activities. This keeps us in a constant state of improvement. Together, all employees act with integrity, purpose and speed to accomplish the best plausible results for our clients. Our work delivers a broad sure impact to the Australian economy. Our business practices are ethical, clear and compliant. NCML is committed to doing things the correct way, with openness, honesty and respect. We are acutely mindful of the impact of increased regulation and the succeeding challenges facing the sectors in which we operate. We make safe it's built into all of our processes and we adhere to all pertinent regulations to save our clients and others who deal with us. The conduct of debt collectors towards debtors (people obligated or allegedly obligated to pay a debt) is covered by provisions in a number of consumer protection laws including: This is aligned to our commitment to deliver a secure data management framework to clients, and to be the industry's maximum trusted and flexible provider of debt recovery services. As testament to our compliance systems, in 23 years of providing debt collection and recovery services, NCML has never had a compliance breach escalate beyond inner processes. We dedicate significant resources to ensuring the quality of our services and we constantly resist our own business practices in order to stay innovative, supple and cost effective. Industry Affiliations NCML works closely with trade associations, government bodies and consumer groups to improve standards in the industry and to build customer confidence in what we do. NCML believes that community involvement is a key component of appropriate business practice. That's why we maintain strategic partnerships with community organizations, when it allows us to utilize our networks, resources and expertise to generate goodwill. In addition to our charitable contributions, we're committed to supporting education and information programmed run by associations whose goals are to improve industry standards.

Founded in 1990, NCML has grown to become one of Australia's leading providers of credit and receivables management services. SA Water awards NCML the initial debt collection contract for the recovery of delinquent rates and general debts. 2007 NCML establishes its specialist debt purchasing division, Vast Western Asset Management (glam), in response to a growing demand for services and proven win with aged debt portfolios.