Xero Computing
Computer in Melbourne

Our focus is on providing our customers with a 'whole widget' experience, with one dedicated port of call for sales, service and support. We develop long lasting relationships with our clients through our reliable and efficient service.

All of our staff are competent Apple Product Professionals providing you with bestinclass knowledge and advice to help you choose the flawless Apple product for you. onside Melbourne is a service of Nero Computing that brings our know how, experience and trusted reputation directly to your doorstep. We give a expansive range of solutions and service all of metropolitan Melbourne. Get in touch with us to make an inquiry or book an onside to your premises. In many cases, Turbocharged Macs are able to perform at comparable or better speeds than brand fresh Macs, at a segment of the cost. Upon leaving your equipment for service at Nero Computing, the superior estimate will be given as to service fix completion time and cost (if possible). A scope statement will be issued for signature to commence with 1.0 Design. During design phase we work through the design of the product ensuring that the customer is contented with interface this could be in a form of a prototype or an image of the interface. This gives the customer the opportunity to tweak and make changes as they require by giving feedback to the developers. Once the customer approves the design is LOCKED and cannot be modified, we then progress to the next stage. Estimated completion dates are given to the customer at the first of construct phase. Once the product is built the customer has the opportunity to view what the final product will look like before to it going LIVE. This gives the customer the opportunity to point out any items that should be amended as part of the original design requirement. Upon the customer's approval behind build, the product can Go Live. This is where the product is in sit and impaired as its original design intended. 4.0 Handover to Customer (Project Completion). Logan accounts and passwords are handed over to customer. Any change requests or encourage after this time is not piece of the project. It is advised that customers backup their product periodically. Nero Computing is dedicated to ensuring customer satisfaction is met with all purchases, hence this is embodied within our Refunds, Returns and Exchange Policy. If you deem the product to be faulty, it will be assessed, and depending on the nature of the blemish and the time period between purchase and bringing the item back into the store, it may be repaired, refunded, exchanged or replaced. In line with standard health and safety practices, we are unable to give a refund or exchange for earphones headphones due to simple change of heed unless the packaging seal is intact (if any). The place paid to commence development project labor is non refundable. Nero Computing stocks a wide range of lofty quality brands, and an expertly curated selection of products.