Chu Underwriting Agencies
General Insurance in Melbourne

Chu is an intermediary for strata insurance in australia and offers innovative insurance solutions and competitive rates. Specialist service that looks after the insurance needs of unit owners, managers and brokers with over 29 years experience in the industry.

CCU has relied on long standing support from many in the industry and has in turn fostered energetic partnerships with managers, brokers, suppliers and organizations throughout Australia that represent the longer term interests of the strata industry. CCU’s innovative approach in providing the best insurance solutions in the market centers around making life easier for our customers. CCU has consistently led the market and our knowledge and experience is unmatched, providing our customers with a unique point of difference, unrivaled throughout Australia. We deal in nothing else, no distractions, only Strata, so the needs of our customers have our undivided attention. We grasp better than anyone the intricacies, risks and requirements unique to the strata market and for this reason our knowledge is continually sought behind by government and industry stakeholders. CCU sets the benchmark for innovative insurance solutions and has maintained its market leadership for more than three decades because we always review and update our hide for Residential, Commercial and Community Association Strata Insurance Plans, so it’s the best and maximum comprehensive in the market. We comprehend that gaps result in cost to owners. Mighty lengthy term relationships unkind you have access to decision makers with expert strata insurance knowledge. Customers can speak with beneficial CCU staff, specially trained and empowered to deliver the uppermost quality of customer care.

Your property incurs devastate in conjunction with building devastate it will be repaired quicker with initial building repairs. It is important as it covers the financial cost of repairing or replacing your household and personal possessions in the event of loss or damage. If your property incurs devastate in conjunction with building ruin it will be repaired quicker with initial building repairs. Describes the financial services we provide. Claims Decision Complaint arising out of a declined claim, the value of a claim or financial hardship. Claims Service Complaint arising out of services provided by our Service Providers or employees. This requires a distinction between damage resulting from wear and tear, and devastate resulting from an accident. Your Repair It report will be sent to your local CCU office where one of our team will soon be in touch. In addition to being a digital offering, we have worked difficult to differentiate our new products through their unique selling point on the application of excesses for multiple policies held with CCU. But do we understand what Digital Disruption is? A plain definition might be that Digital Disruption is the change that occurs when new Digital technologies and business models affect the value proposition of existing goods and service providers in an industry. Therefore the interrogate we need to ask ourselves within the Strata Industry is How will the emergence of the Digital economy impact our businesses? Imagine if it was plain to book and pay for the ride. Let’s resist ourselves to imagine a system making it easier to communicate with our lot owners. Over time, Insurers recognized that Insurance Brokers and Agents were in a better position to distribute their product. The potential ban on paying insurance commissions to strata managers sparked a vast deal of concern within the strata management industry. Competition ensures that insurance premiums are appropriate for the risk. An Owners' Corporation can outsource the insurance function to a strata manager or broker, or choose to deal direct with an insurer, where possible. Commission payments are made to hide all the administrative time and advocacy strata managers discard quoting and transacting an insurance contract for a scheme. For most schemes, the commission also covers time spent on claims as, if a partition claims handling fee is set, this can become quite costly if unexpected claims lead to a lofty number of hours being worked. Paying commission to a strata manager to arrange insurance is also often much more cost effective for the insurer than employing sales teams. Requiring the managing agent to divulge at each ABM the circumstances, dollar amount and services provided in respect of any commissions received during the preceding 12 months: Dollar disclosure will help with transparency and we think this will be a key factor in helping owners understand commission arrangements. Requiring the managing agent to divulge at each ABM a fee for service based model (free of commissions), outlining the costs of services to be provided in the next 12 months: Again, the detail of what this means will be vital. Requiring the managing agent to get at minimum three quotes for sur